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JIS Z 9920:2000 English Edition

JIS Z 9920:2000

Complaints handling management systems - Guideline


Defines the elements necessary for the organization to secure the right of a person who submits a complaint about the product and to quickly meet and fairly solve the complaint and specifies the complaints handling management system which represents a process starting from the reception of complaints in the organization and coming to the finish of handling.


Status Superseded
Pages 7
Language English
Superseded By JIS Q 10002:2015 JIS Q 10002:2005
DocumentFormat PDF(Copy/Paste/Networkable)
Published 20-10-2000
History 2000 [20/10/2000]

We will send the latest version to you, please contact us if you want the exact document as the title. Some old Standards are in scancopy and no reaffirmed stamp

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This product was added to our catalog on Saturday 10 March, 2018.