JIS Z 9920:2000Complaints handling management systems - Guideline
Abstract
Defines the elements necessary for the organization to secure the right of a person who submits a complaint about the product and to quickly meet and fairly solve the complaint and specifies the complaints handling management system which represents a process starting from the reception of complaints in the organization and coming to the finish of handling.
Details
Status |
Superseded |
Pages |
7 |
Language |
English |
Supersedes |
|
Superseded By |
JIS Q 10002:2015 JIS Q 10002:2005 |
DocumentFormat |
PDF(Copy/Paste/Networkable) |
Published |
20-10-2000 |
History |
2000 [20/10/2000] |
Note
We will send the latest version to you, please contact us if you want the exact document as the title. Some old Standards are in scancopy and no reaffirmed stamp
This product was added to our catalog on Saturday 10 March, 2018.