JIS Q 9025:2003 English Edition

Performance improvement of management systems - Guidelines for quality function deployment

Abstract

This Standard defines guidelines for quality function deployment as supporting technique for organizations to achieve effective and efficient performance improvement of management system and provides methods for deployment and realization of the voice of the consumer from product quality characteristics and product elements to process elements. Furthermore, it provides methods for identifying operation or job function that is important in assuring product quality.

Details

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