JIS Q 10003:2010Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Abstract
This Japanese Industrial Standard provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization.
Details
| Status |
Current |
| Pages |
38 |
| Language |
English |
| Supersedes |
|
| Superseded By |
|
| DocumentFormat |
PDF(Copy/Paste/Networkable) |
| Published |
21-09-2010 |
| History |
2010(R2015) [20/10/2015]
2010 [21/09/2010] |
Note
We will send the latest version to you, please contact us if you want the exact document as the title. Some old Standards are in scancopy and no reaffirmed stamp
This product was added to our catalog on Saturday 10 March, 2018.
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